1. Acceptance of Terms

By accessing or using the Ondi platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Ondi provides a multi-tenant SaaS platform for managing translation and interpretation services. The Service includes:

• Client portal for requesting and managing interpretation and translation jobs

• Vendor portal for interpreters and translators to manage their profiles and accept assignments

• Administrative portal for organization management and configuration

• Scheduling, communication, and billing tools

3. User Accounts

3.1 Registration

To access the Service, you must create an account or be invited by an organization administrator. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that may harm the Service or other users.

4. User Responsibilities

When using the Service, you agree to:

• Use the Service only for lawful purposes and in accordance with these Terms

• Not attempt to gain unauthorized access to other accounts, systems, or networks connected to the Service

• Not interfere with or disrupt the Service or its infrastructure

• Not upload or transmit viruses, malware, or other harmful code

• Comply with all applicable laws and regulations in your jurisdiction

• Provide accurate and truthful information about your qualifications and certifications (for vendor users)

5. Intellectual Property

The Service, including its design, features, content, and underlying technology, is owned by 7C Lingo, LLC and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service in accordance with these Terms.

You retain ownership of any content you submit through the Service, but grant us a license to use, store, and process that content as necessary to provide the Service.

6. Service Delivery and Quality

6.1 For Clients

We strive to match clients with qualified interpreters and translators. However, we do not guarantee the availability of specific vendors or the outcome of any particular assignment.

6.2 For Vendors

Vendors are expected to deliver services professionally and in accordance with the requirements specified for each assignment. Vendors are independent contractors and not employees of 7C Lingo, LLC.

7. Payment Terms

Payment terms are governed by the specific agreement between 7C Lingo and each tenant organization. All payments are processed through our third-party payment provider (Stripe). By using payment features of the Service, you also agree to Stripe's terms of service.

8. Confidentiality

All parties agree to maintain the confidentiality of sensitive information shared through the Service, including but not limited to client data, interpretation session content, translation materials, and business information. This obligation of confidentiality survives termination of these Terms.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, 7C LINGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Indemnification

You agree to indemnify and hold harmless 7C Lingo, LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of your use of the Service or your violation of these Terms.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which 7C Lingo, LLC operates, without regard to conflict of law principles.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Ondi

Email: [email protected]